Frequently Asked Questions

Your hosting package is automatically set up for you straight after purchase so you can get started right away.

Our state-of-the-art data centres offer the latest in security and environmental technologies and are manned 24/7, ensuring your data and websites are secure and monitored at all times. We have a resilient national network and an enterprise-level cloud platform so you get the best possible hosting experience.

You can use whichever programming languages and frameworks you like. Please get in touch, if you want to double check if specific legacy versions are supported.

Domains are registered at registry level as soon as you complete the checkout process with us. It can take up to 72 hours for a domain name to become visible on the internet as it globally updates. This applies for all domain names regardless of extension or registrar. However, in the majority of cases your domain name will be live ,within a few hours.

You don't have to buy web hosting with us, but we strongly recommend it to take advantage of our powerful hosting platforms and seamless, trouble-free services that have all been carefully developed to work well together. You can find out more about our web hosting packages on our Web Hosting page.

Your domain name is set to renew automatically so you don’t have to worry about remembering it yourself! If you prefer not to auto-renew, you can change this from your control panel.

Yes, we provide websites and emails migration, and it's all for free. The website migration is carried via FTP. Email migration is done through your new control panel, where you can use a new email address to sync your existing mailboxes.